Consumer Health Data Privacy Policy
Version: 1.0
Effective date: July 12, 2026
This policy describes how Vifexa LLC ("Vifexa", "we") collects, uses, and shares consumer health data as defined by the Washington My Health My Data Act, Nevada SB 370, and similar state laws. It supplements our general Privacy Policy; where the two overlap, this document governs consumer health data.
1. Consumer health data we collect, and why
- Lab results and biomarker values you upload (bloodwork files and the markers extracted from them) — collected to analyze your results and build your personalized supplement protocol, and to show your trends over time
- Health profile details you provide (date of birth, biological sex, pregnancy/nursing status, medications and supplements, health conditions, lifestyle answers) — collected to personalize your protocol and to run safety checks such as drug–supplement interaction screening
- Supplement order contents (the products and doses in your pack) — collected to assemble and deliver your order
- Service-usage milestones (for example, the dates you uploaded bloodwork or a protocol was generated) — collected to operate your account and send the service communications you signed up for
We collect only the consumer health data you provide directly. We do not buy health data, collect it from data brokers, or derive it from your browsing on other sites.
2. How we collect it
From you: file uploads and forms inside your account. Collection and processing happen only with your consent, requested separately from your acceptance of our Terms — the analysis consent at upload is that consent, and analysis does not proceed without it.
3. How we share it
We do not sell consumer health data, ever, and we do not share it with advertising platforms or use it to build advertising audiences. It is shared only with:
- Service providers acting on our behalf, under contracts limiting use to our instructions: infrastructure and database hosting; AI analysis (after verified server-side redaction of personal identifiers, under terms prohibiting model training); payment processing; email/SMS delivery; and order fulfillment (which receives your name, shipping address, and pack contents — the minimum needed to assemble and ship)
- Law enforcement — when required by applicable law
Affiliates: we have none; no consumer health data is shared with any affiliate.
4. How long we keep it
- Original uploaded lab files: deleted automatically 30 days after successful analysis (kept only while a failed analysis awaits retry), or immediately when you delete the upload
- Extracted biomarker results: 3 years, to support trends across retests
- Order records: 7 years (tax and legal compliance)
- Full account deletion is available at any time, with a 90-day restore window before permanent erasure
5. Your rights
You may, at any time:
- Access the consumer health data we hold about you, and ask which third parties have received it
- Withdraw consent to collection or sharing
- Delete any upload or your whole account — deletion requests extend to our service providers
To exercise any right, email support@vifexa.com. We respond within 30 days. If we refuse a request, you may appeal by replying to our response; if your appeal is unsuccessful, Washington residents may contact the Washington Attorney General.
6. Changes and contact
Material changes to this policy are communicated by email and take effect only after posting. Questions: support@vifexa.com · Vifexa LLC, 418 Broadway #7583, Albany, NY 12207, USA.